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Shipping Information

OfficeChase.com – Express to Economy Standard offers delivery to almost any location within the 48 States of the Continental USA within 72 hours. We utilize 98 Warehouses Nationwide to store the products offered on our website. Given that we have a warehouse in almost every State we can Generally deliver the product within 24 hours after the order is processed. We ship products worldwide and every location is carefully evaluated for proper shipping service.


 

OfficeChase Offers 5 Levels of Parcel Delivery Service as well as 3 Levels of Bulk and Freight Services.


 

Level 1 – Next Day Delivery – Same Day Processing

Conditions: Ordered by 1pm Eastern Time Monday to Friday (Excluding Holidays) with Payment Approved and valid cell phone number.

Expectation: Delivered Next Business day, Best way we see fit depending on your location and position of our warehouse, usually before 4pm

Guarantee: If it is not delivered within the said period, please call us and we will refund the difference between Level 1 Service and the Level of Service received. This only happens 2% of the Time and usually due to unforeseen circumstances.

Level 2 – Within 2 Days Delivery – Same Day Processing

Conditions: Ordered by 1pm Eastern Time Monday to Friday (Excluding Holidays) with Payment Approved and valid cell phone number.

Expectation: Delivered within 1 - 2 business days, Best way we see fit depending on your location and position of our warehouse.

Guarantee: If it is not delivered within the said period, please call us and we will refund the difference between Level 2 Service and the Level of Service received. This only happens 3% of the Time and usually due to unforeseen circumstances.

Level 3 – Expedited Delivery – Same Day Processing

Conditions: Ordered by 1pm Eastern Time Monday to Friday (Excluding Holidays) with Payment Approved and valid cell phone number.

Expectation: Delivered within 1 - 4 business days, Best way we see fit depending on your location and position of our warehouse.

Guarantee: If it is not delivered within the said period, please call us and we will refund the difference between Level 3 Service and the Level of Service received. This only happens 4% of the Time and usually due to unforeseen circumstances.

Level 4 – Standard Delivery – Same or Next Business Day Processing

Conditions: Ordered by 1pm Eastern Time Monday to Friday (Excluding Holidays) with Payment Approved and valid cell phone number.

Expectation: Delivered within 1 - 8 business days, Best way we see fit depending on your location and position of our warehouse.

Guarantee: If it is not delivered within the said period, please call us and we will refund the difference between Level 4 Service and the Level of Service received. This only happens 1% of the Time and usually due to unforeseen circumstances.

Level 5 – Free Economy Standard Delivery – Processed with 3 business days

Conditions: Ordered by 1pm Eastern Time Monday to Friday (Excluding Holidays) with Payment Approved and valid cell phone number.

Expectation: Delivered within 3 - 12 business days, Best way we see fit depending on your location and position of our warehouse.

Guarantee: Nothing in Life is Free, We pay the cost of shipping on orders over $25.00 that can be shipped via small parcels that are in stock and do not need to be delivered via common carrier.

Level 1 Freight – Commercial Standard Freight Delivery (Dock to Dock)

Conditions: Ordered by 1pm Eastern Time Monday to Friday (Excluding Holidays) with Payment Approved and valid cell phone number.

Expectation: Delivered within 1 - 8 business days, Best way we see fit depending on your location and position of our warehouse. The delivery truck will back up to a loading dock or will bring your products to the tail of the truck to be unloaded.

Level 2 Freight – Residential Standard Freight Delivery (Lift Gate Service)

Conditions: Ordered by 1pm Eastern Time Monday to Friday (Excluding Holidays) with Payment Approved and valid cell phone number.

Expectation: Delivered within 1 - 8 business days, Best way we see fit depending on your location and position of our warehouse. The delivery truck will have a Lift gate installed in order to lower your Heave Weight items to Ground Level.

Level 1 Bulk – Extra Discounted Products & Delivery From the Manufacturer

Conditions: Ordered by 1pm Eastern Time Monday to Friday (Excluding Holidays) with Payment Approved and valid cell phone number.

Expectation: Order Processed within 3 business days and Delivered within 1 - 3 weeks, Best way we see fit depending on your location and the location of the Manufacturer. Please keep in mind that the OfficeChase.com Standard Return Policy will not apply to Bulk orders since they are shipped from the Manufacturer. If you feel you may need to return the products that are shipping to you in Bulk, please contact us prior to placing your order and we will get the terms from the Manufacturer.