Description
Blending luxurious comfort with superior audio clarity and sleek, polished looks, this headset delivers unprecedented style and performance to contact center professionals. Premium lightweight nylon composite materials provide strength and comfort while plush ear pads provide all-day comfort. Wideband audio delivers crystal-clear, efficient customer communications. Sliding boom ensures precise positioning so customers hear every word. Headset Type: Binaural; Headset Style: Over The Head; Earpiece Type: Ear Cushion; Earpiece Material: Leatherette.
Features
- Comfort, clarity and style.
- Designed for the rigors of call-intensive environments.
- Wideband audio.
- Sliding microphone boom.
- Quick Disconnect feature provides walk away convenience.
Specifications
| Color(s) | Black |
|---|---|
| Earpiece Material | Leatherette |
| Earpiece Type | Ear Cushion |
| For Use With | Office; PC |
| Global Product Type | Binaural Headsets |
| Headset Style | Over The Head |
| Headset Type | Binaural |
| Microphone (Yes/No) | Noise Canceling |
| Model Name/Number | EncorePro™ |
| Optional Accessory Statement | Use with Electronic Hook Switch Cable or Handset Lifter (sold separately) to remotely answer/end calls. |
| Post-Consumer Recycled Content Percent | 0% |
| Pre-Consumer Recycled Content Percent | 0% |
| Product Biodegradability in Days | 0 |
| Required for Operation | Requires poly® Audio Processor (sold separately). |
| Total Recycled Content Percent | 0% |
Detail Description
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Reduces back ground noise great. Note to everyone this does require an MX10 or the USB adapter to use. If you still have alot of back ground noise you will want to turn down the gain control in the MX10 and/or computer if you have it connected to you computer. If you keep this in mine it will work great for you. I have been using Plantations heads in call centers for years and this is the best analog on so far.
The supplier I ordered this from did not mention that this headset can't plug in to a standard phone jack without the special connection cable, which is sold separately. The headset has a funky HDMI-like plug instead of a normal phone cord plug - supposedly to offer quick release so you can walk away from your desk without taking off the headset. Pretty silly for a wired headset; it doesn't work when it's unplugged, so why would anyone walk around with a useless headset and dangling wire instead of just taking it off?? I don't have the connection cable, but the photos online make it look like you can't have both the headset and handset plugged into the phone, so you can't quickly switch between the two. Might be acceptable for sales/service people who spend the entire day on the phone, but not someone who only needs it for the occasional teleconference. Also, I had to look online to figure out how to plug this thing in because the "user guide" is just a series of vague pictures about how to put it on your head, no pictures showing how to plug it into the phone.I'll be returning this.
We have a number of these headsets in use. The team are very happy with the quality, ease of setup and use and the comfort. No reason to change!
this headset will not work with a cell phone despite purchasing the adaptor
The W710 wireless headset let me answer my desk phone and my cellular from one headset. Also works with the Dragon Speech program. 3 in one, and the sound quality and battery life just excellent.