I ALWAYS buy Puffs, but have noticed that the tissues are NOT what they once were. Not as soft. When I have a cold, I buy Puffs with lotion. Well, I have a cold, but WHERE IS THE LOTION ? I can see no difference at all ! What did you do to my Puffs ? I would be better off to save my money & buy the cheap ones. You need to service your customers...NOT your wallet. We pay good money for what we think is a good product. I am very disappointed. Please put the lotion back in the tissues...like the box says...Puffs "WITH" Lotion. Thank you.